Frequently Asked Questions
Everything you need to know about your Binho Board style journey.
What is the standard shipping time for my order?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How do I initiate a return or exchange?
We offer a 30-day return policy. To start a return, please visit our online Return Portal with your order number and email address to receive a prepaid shipping label.
What materials are used in Binho Board apparel?
We prioritize quality and sustainability, using premium organic cotton, recycled polyester blends, and ethical manufacturing processes to ensure longevity and comfort.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local import duties and taxes which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Afterpay.